A shipment is late. Which customer orders can you protect?

Give every planner the same starting point

A supplier changes a delivery date. Procurement checks open orders, production revises its sequence, and sales reviews customer commitments. Each spreadsheet can be internally correct while describing a different moment in the supply chain. Giz SCM connects items, locations, demand and supply around a shared planning reference so teams can evaluate the same decision.

Start with a product family that repeatedly requires expediting or rescheduling. Historical plans and actual outcomes provide a practical basis for understanding where assumptions diverged. The first implementation should reproduce that decision before expanding across the network.

Illustrative decision: a critical material arrives one week late

An automotive component manufacturer expects a receipt needed for confirmed orders. The supplier changes the arrival date. The planner identifies which orders existing stock can cover and when the shortage begins.

The team compares expedited freight, inventory transfer from another location, and a revised production sequence. Each alternative carries its own arrival assumptions, transport cost and production constraints. The lowest transport cost may be unacceptable if it misses a committed customer date. The planner records the selected option and remaining exposure, then submits the approved change to the execution workflow.

This is an implementation scenario. It describes the decision to build and evaluate, rather than an achieved customer result.

The working dataset and the decision record

Define whether inspection stock is available and whether a supplier date means dispatch or arrival. Make uncertain inputs visible so the planner can assess their effect. The delivered workflow should retain the selected plan version, evidence, approval and destination outcome alongside the calculation.

From planning example to connected operation

The published screens show supply planning and demand-and-inventory views using sample data. The public planning experience is a single-item calculation example. Customer implementations select and validate the required scope: multilevel BOMs, finite capacity, substitutes, probabilistic demand or multi-location optimization. Each requires appropriate data and calculation-engine integration.

ERP or MES write-back is a separate interface commitment. Agree which changes are permitted, who approves them and how the destination confirms acceptance. An approved planning screen should lead to a verifiable execution outcome.

Accept the first workflow against real history

Reproduce a representative historical period and reconcile source stock, demand and receipts with calculated results. The planner must explain a shortage, identify an infeasible alternative and verify what happened to an approved plan. Measure inventory or expediting improvements only after agreeing the comparison period and customer service requirements.

Bring one recurring supply exception, its source records and the responsible planner. The evaluation turns those materials into a calculation scope, an integration boundary and acceptance criteria.

Analyze planning evidence · Manufacturing implementation context

Build a supply-chain scope and indicative estimate