What it takes for AI to complete work
Useful automation needs explicit data, tools and permissions. Distinguish retrieval, drafting, recommendations and committed actions. Place approval boundaries according to business risk.
One execution boundary
An agent tool and a user interface should call the same server action. Input validation, authorization, concurrency control and audit history belong to that shared path.
Start with inspectable work
Begin with document classification, inquiry summaries or drafts awaiting approval. Connect payments, contracts and master-data changes only after agreeing on execution conditions and recovery procedures.
Define together
- Data the agent may read and modify
- Actions requiring human approval
- Cost and duration budgets
- Failure, duplicate execution and interruption behavior
- Evidence that a business task is complete